
VoIP White Paper
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2006 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be
trademarks or registered trademarks of their respective owners.
Revised: February 8, 2007
Page 1
1 Introduction
The Allworx
®
10X system and family of digital VoIP phones are designed to meet the communications and
networking needs of typical small businesses, while also simplifying the setup and maintenance of the voice
and IT infrastructure for business owners. The primary mission of the Allworx product line is to deliver to small
businesses the most recent round of IT technologies (including VoIP) in turnkey solutions that previously were
only practical for large enterprises with full-time administrative teams. While Allworx makes IT solutions much
easier to use and deploy, having a high-level grasp of the various technologies involved goes a long way
toward understanding VoIP systems better and being able to diagnose issues that may occur.
This paper is intended to be a tutorial on several topics as they relate to deploying and maintaining digital
phones on a VoIP network. In particular, this document aims to arm administrators, installers, and network
planners with information to help them take advantage of the new technologies associated with moving voice
traffic over data networks, both on a LAN and across several sites via a WAN.
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