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Allworx Interact and Interact Professional Version 1.1
Toll Free 1 866 ALLWORX * 585 421 3850 Page iii
www.allworx.com
Revised: 8/4/14
Introduction ........................................................................................... 1
Setup ...................................................................................................... 3
System Requirements .....................................................................................3
Installation .......................................................................................................3
Log in ...............................................................................................................4
Change the Login Password ...........................................................................5
Overview ................................................................................................ 7
System Tray ....................................................................................................7
Layout ..............................................................................................................8
Main Screen ...............................................................................................8
Dialpad Window .........................................................................................8
Icons ................................................................................................................9
Window Pins ..................................................................................................10
Windows Dock/Undock ..................................................................................10
Wipe Current Remote Licenses .....................................................................11
Status Appearances ........................................................................... 13
Layout ............................................................................................................13
Station Appearance .......................................................................................13
DND (Do not Disturb) ...................................................................................14
Mute ...............................................................................................................14
Call Recording ...............................................................................................14
Presence ......................................................................................................15
Settings ..........................................................................................................15
Visible Windows .......................................................................................16
Show Active Call Window or Hide Active Call Window ............................16
Update Application ...................................................................................16
Settings ....................................................................................................16
Find out more... ........................................................................................16
About... .....................................................................................................16
Change password... .................................................................................16
Logout ......................................................................................................16
Exit ...........................................................................................................16
- Interact and 1
- Version 1.1 3
- 1 Introduction 9
- Revised: 8/4/14 10
- 2 Setup 11
- 2.3 Log in 12
- 2.4 Change the Login Password 13
- 3 Overview 15
- 3.2 Layout 16
- 3.3 Icons 17
- 3.5 Windows Dock/Undock 18
- 3.4 Window Pins 18
- 4 Status Appearances 21
- 4.3 DND (Do not Disturb) 22
- 4.4 Mute 22
- 4.5 Call Recording 22
- 4.6 Presence 23
- 4.7 Settings 23
- 5 Settings 25
- 5.2 Contact Display Settings 26
- 5.3 Recording 26
- 5.4 External Program Link 26
- Feature Description 28
- 6 Manage Calls 29
- 6.3 Answer a Call 30
- 6.4 End a Call 30
- 7 Current Calls Window 31
- 7.3 Transfer a Call 32
- Shortcut Description 33
- 7.4 Park a Call 34
- 7.5 Conference Call 34
- 8 Call History Window 35
- 8.4 Search 36
- 8.5 Display Order 36
- 8.6 Clear Call History 36
- 9 Contacts Window 37
- 9.2 Filters 38
- 9.3 Favorite Contacts 38
- 9.4 View Adjustment 38
- 9.5 User Status 38
- 9.6 Place a Call 39
- 9.8 Search 39
- 9.9 Display Order 40
- 10 Troubleshooting 41
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