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Allworx Interact and Interact Professional Version 1.1
Page iv Toll Free 1 866 ALLWORX * 585 421 3850
www.allworx.com
Revised: 8/4/14
Settings ................................................................................................17
Call Notifications ........................................................................................... 17
Contact Display Settings ............................................................................... 18
Recording ...................................................................................................... 18
External Program Link ................................................................................... 18
Manage Calls .......................................................................................21
Place a Call ................................................................................................... 21
Intercom Call ................................................................................................ 21
Answer a Call ................................................................................................ 22
End a Call ...................................................................................................... 22
Current Calls Window .........................................................................23
Layout ........................................................................................................... 23
Hold a Call ..................................................................................................... 23
Transfer a Call ............................................................................................... 24
Park a Call ..................................................................................................... 26
Conference Call ........................................................................................... 26
Call History Window ...........................................................................27
Layout ........................................................................................................... 27
Call Details .................................................................................................... 27
Place a Call ................................................................................................... 27
Search ........................................................................................................... 28
Display Order ................................................................................................ 28
Clear Call History .......................................................................................... 28
Contacts Window ................................................................................29
Layout ........................................................................................................... 29
Filters ............................................................................................................ 30
Favorite Contacts .......................................................................................... 30
View Adjustment ........................................................................................... 30
- Interact and 1
- Version 1.1 3
- 1 Introduction 9
- Revised: 8/4/14 10
- 2 Setup 11
- 2.3 Log in 12
- 2.4 Change the Login Password 13
- 3 Overview 15
- 3.2 Layout 16
- 3.3 Icons 17
- 3.5 Windows Dock/Undock 18
- 3.4 Window Pins 18
- 4 Status Appearances 21
- 4.3 DND (Do not Disturb) 22
- 4.4 Mute 22
- 4.5 Call Recording 22
- 4.6 Presence 23
- 4.7 Settings 23
- 5 Settings 25
- 5.2 Contact Display Settings 26
- 5.3 Recording 26
- 5.4 External Program Link 26
- Feature Description 28
- 6 Manage Calls 29
- 6.3 Answer a Call 30
- 6.4 End a Call 30
- 7 Current Calls Window 31
- 7.3 Transfer a Call 32
- Shortcut Description 33
- 7.4 Park a Call 34
- 7.5 Conference Call 34
- 8 Call History Window 35
- 8.4 Search 36
- 8.5 Display Order 36
- 8.6 Clear Call History 36
- 9 Contacts Window 37
- 9.2 Filters 38
- 9.3 Favorite Contacts 38
- 9.4 View Adjustment 38
- 9.5 User Status 38
- 9.6 Place a Call 39
- 9.8 Search 39
- 9.9 Display Order 40
- 10 Troubleshooting 41
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