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System Administrator’s Guide – Release 7.2.3.x
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
© 2010 Allworx Corp. All rights reserved. Allworx, a wholly owned subsidiary of PAETEC Holding. All other names may be trademarks or registered
trademarks of their respective owners.
Revised: September 1, 2010
Page 103
Find the Plan parameter value in the Direct Inward Dial Routing Plans section on the Phone System / Outside
Lines page. To configure the routing plan, click on the Details
link.
The routing plan specifies a mapping for each DID phone number to an Allworx
server extension. The plan
also permits entry of a Dialed Number Identification Service (DNIS) name for each phone number. The DNIS
name will be displayed on the recipient’s Allworx phone. If no DNIS name is entered, the originally dialed
number will be displayed on the phone. The Default Extension will be used as the mapping for any phone
numbers not specified in the Phone Number to Extension Mapping list.
19.3 Create the DID Lines
The last step in configuring the DID lines is to configure each of the incoming lines that will use DID blocks.
DID blocks can be used by the following line types:
• T1/PRI
• T1/RBS
• SIP Proxy
- System Administrator’s Guide 1
- Table of Contents 3
- 1 Introduction 7
- 1.2 Purpose 7
- 1.3 Allworx 7
- Feature Comparison 8
- 3 Configuring a New Allworx 11
- 3.1 Feature Keys 11
- 4 Upgrading Server Software 14
- Activating Server Software 16
- 5 Network Configuration 17
- Allworx server 18
- Example 1: Secure Firewall 23
- -Party Email Server 24
- Modifying Internal Dial Plan 27
- 6.3 Multi-site Calling 28
- 7 Adding Users 29
- 7.1.3 Modifying Users 30
- 8 Adding Handsets 33
- 8.1.2 Plug-and-Play Security 34
- 8.1.3 Manual Add 35
- 8.2 Analog Phones 36
- 8.3 Testing Phones 37
- 9 Configuring Allworx 38
- IP Phones 38
- 9.3 View Configuration 39
- 9.4.1 ACD Appearance PFK 40
- 9.4.3 Call Appearance PFK 41
- 9.4.4 Emergency Alert PFK 41
- 9.4.5 Call Monitor PFK 41
- 9.4.6 Call Supervision PFK 42
- 9.4.7 Day-Night Mode PFK 42
- 9.4.8 Function PFK 42
- 9.4.9 Line Appearance PFK 42
- Call Assistant Appearances 44
- Handset Preference Groups 45
- 9.7 Handset Templates 51
- 9.8 Phone Web Administration 53
- 10 Outside Lines 55
- 10.2 Allworx Port Expanders 55
- 10.3 Fax Server Support 57
- SIP Proxies and SIP Gateways 58
- 10.4.1 Configuration 59
- 10.5 Digital Lines 63
- 10.5.1 Configuration 65
- 11.1.1 Dialing Rules 70
- 11.1.2 Home Area Code 70
- 11.1.3 Service Groups 70
- 11.1.4 Exceptions 71
- 11.3 Defining Service Groups 72
- 11.4 Configuring Area Codes 73
- Remote Sites as Services 74
- Dialing Privileges Groups 74
- 11.6.1 Toll Restrictions 75
- 12 Unified Messaging 77
- 12.1 Access Mechanisms 77
- 12.1.3 POP3 Client 78
- 12.1.4 IMAP Client 78
- 12.2 Access Examples 79
- 12.2.4 Example 4 80
- 13.1 How to Create a Backup 81
- 13.2 How to Restore Data 84
- 13.4.1 Export Backup Files 87
- 13.4.2 Import Backup Files 88
- 14.2 Allworx 89
- Setting Up Remote Allworx 90
- Devices 90
- -Party Firewall 91
- 15 Call Routing 96
- 15.1 Basic Routing 96
- 15.2 Multiple Destinations 97
- 15.4 On Busy Routing 98
- 15.5 Follow-Me-Anywhere 98
- 15.6 Caller ID Based Routing 99
- 15.7 Day & Night Routing 100
- Outside Line Call Routing 101
- 16 Follow-Me-Anywhere 103
- 17.1 Notification Mode 105
- 17.2 Escalation Mode 105
- 18 Key System Behavior 107
- 18.1 Example Configuration 107
- 19.1 Create a DID Block 108
- 19.3 Create the DID Lines 109
- 20 Emergency Support 111
- 20.2 Emergency Alerts 113
- 21 Call Supervision 115
- 22 Day-Night Mode 116
- 23 Auto Attendant 117
- 24 Call Monitors 123
- 25 Parking Orbits 127
- 26.2 Paging Zone Names 129
- 27 Dual Language Support 131
- 27.2 Language Settings 132
- 27.2.2 Remote Allworx 133
- 27.2.3 Call Appearances 133
- 27.2.4 Call Applications 134
- 27.3 Custom Messages 135
- 27.4 Configuration Examples 135
- 29 Abbreviations 140
- WAN – Wide Area Network 141
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