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System Administrator’s Guide – Release 7.2.3.x
300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX585-421-3850 • www.allworx.com
© 2010 Allworx Corp. All rights reserved. Allworx, a wholly owned subsidiary of PAETEC Holding. All other names may be trademarks or registered
trademarks of their respective owners.
Revised: September 1, 2010
Page 31
8.3 Testing Phones
Below are some suggested steps for verifying that a phone is set up correctly:
1. Dial 400
for Auto Attendant.
2. Enter ‘#7’. The Auto Attendant will play back information about the phone configuration.
3. Hang up. The phone will ring back.
If any of these steps fail, check:
Physical wiring between phone and server.
Network settings.
Phone and server configuration.
Extensions may vary per system. If you are using a non-default Internal Dial Plan, consult the Phone Features tab of the
My Allworx Manager page to determine what extensions are being used for the corresponding feature.
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